Familie mit Kind. Das Kind läuft durch ein Haus, welches aus Karton gebaut worden ist.

Family Service

The Family Service is an information and service center run by the Division for Family and Youth within the Federal Chancellery.

You can contact the Federal Chancellery’s Family Service via email on familienservice@bka.gv.at or by phone on 0800 240 262 (toll-free) Monday to Thursday from 9am to 3pm.

The Family Service team provides information in a skilled and non-bureaucratic manner about:

  • family allowances and multiple-child supplement
  • free transport for school pupils and apprentices
  • family hardship allowance (for people with financial problems)
  • additional subsidy for family care leave support
  • parental education

Your call is free of charge, and you can of course remain anonymous.

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