Family Service
You can contact the Federal Chancellery’s Family Service via email on familienservice@bka.gv.at or by phone on 0800 240 262 (toll-free) Monday to Thursday from 9am to 3pm.
The Family Service team provides information in a skilled and non-bureaucratic manner about:
- family allowances and multiple-child supplement
- free transport for school pupils and apprentices
- family hardship allowance (for people with financial problems)
- additional subsidy for family care leave support
- parental education
Your call is free of charge, and you can of course remain anonymous.
More articles on the topics:
From 16 April 2022, face-to-face meetings with no further protective measures are able to be offered.
The Family Guide contains compact and understandable explanations for (expectant) mothers and fathers of the support measures and services provided for families by the state.
It is not just values like the wellbeing of children and partnerships that are important for a successful family policy, but a thorough, scientific discussion of the topic of family is needed too.
